11 Out Of 10 Blog

It is with great pride that 11 Out Of 10 announce that it has successfully passed the ISO 9001 Certification Audit (ISO 9001-2008) without any major or minor non-conformances being registered.

ISO 9001 is the internationally recognised standard for the quality management of businesses.

• ISO 9001 certification shows commitment to quality, customers, and a willingness to continuously work towards improving efficiency.
• It demonstrates the existence of an effective quality management system that satisfies the rigours of an independent, external audit.
• It is a prerequisite to carrying out any bid for MOD, banking sector or NHS contracts.

Surveillance audits are mandatory every year for two years, and a complete recertification must take place every third year to retain this prestigious recognition.

In addition to ensuring quality internal management systems and processes, the standards also ensure full legal compliance.

This certification is testament to 11 Out Of 10’s longstanding goal to not only meet, but to exceed customer expectations.

All those that have a Blackberry phone will be aware that their server has crashed….for another day.

There were constant Facebook messages and tweets on Monday from Blackberry users, all complaining that they can’t use their phone for BBM messenger. I just brushed this off, thinking it may have been a quick mobile phone network provider’s service that was down (as us Orange customers will know) and that it will be sorted in a matter of hours. However, when I got home last night, messages of outrage were will still being expressed.

Orange sent out this message to their Blackberry customers -

‘Hi from Orange. We’re sorry, some BlackBerry customers are still experiencing problems with sending & receiving emails, browsing the internet & using BlackBerry Messenger. BlackBerry are looking into this urgently and hope to resolve it soon, so there’s no need to get in touch. Thanks for your patience’

Whilst getting ready for work on Tuesday, I quickly heard on the news that there were server problems at RIM’s Slough Data Centre. This problem didn’t only cause a huge issue in the UK, but for the rest of Europe, the Middle East and Africa too! News has just broken out that it has reached the U.S. and Canada! Who would have thought that the Berkshire town of Slough would cause such mayhem?!

Blackberry owners have been complaining on social networking websites such as Facebook and Twitter. The below message made me realise that one, it’s to do with the Blackberry themselves and two, how glad I am to have an iPhone!

And so the problems continue…

It has now been reported that Blackberry users are experiencing a new service disruption and are unable to send messages or emails too. So, first it was not being able to send BBM messages or browse the internet and now this? What can the phone be used for? Just when you thought the worst was over…absolute outrage!

Blackberry has around 70m users around the world and how many of these do you think are slightly unhappy right now? Quite a lot I’d say!

Blackberry has already seen a drop in market share to their rivals Apple, so could this take a turn for the worse for the popular smart phone brand? We’ll have to see how they deal with this and what they give their customers in return.

This is perfect timing for Apple as they are due to launch the iMessenger today. Doesn’t look like Blackberry will be feeling too fruity right now!

But, I guess I had a lucky escape with upgrading to an iPhone, the Blackberry was an option!

Are you a Blackberry victim? Leave your comments below and tell us your views on this.

It has recently been announced on the BBC North West News, that Salford will be politically divided into Manchester constituencies over the two years.
The City of Salford will be politically divided into parts of Manchester and by the next general election in 2015, there will be no Salford constituency. The North West England will see a cut in the number of seats down to 68 and these constituency changes will be finalised in October 2013.

Does this mean that Salford’s main identity will be lost?

Not only will Salford’s seats be cut and will politically be no more, the University of Salford will be ‘adapting’ its name to the ‘University of Salford, Manchester’. This change will also include a change in logo to incorporate ‘Manchester’ Salford Cathedral and Media City, the new home of the BBC. These will be become part of Manchester Central. The University of Salford is due to make this change by 19th September 2011.

So, what’s going where?

Manchester Central will now include Langworthy, Ordsall, Weaster and Salford Quays to join alongside Hulme, Ancoats and Manchester City Centre.
Leigh will include Irlam and Walkden.
Swinton will be the main constituency for Salford.

Where does the future lye for Salford?

Well, don’t get too excited by this political change because by 2030, Salford will become Manchester.
The Salford Star exclusively published that Salford will experience a region city centre boundary change, which will include – Manchester to the Media City and Manchester to the Innovation Forum on Frederick Road.

Tell us your opinions on this drastic and historical change.

The recent UK Riot destroyed many lives and businesses around the UK, but capturing the 1000s of looters and rioters involved is the hard part.

Greater Manchester Police became frequent Social Network users in order to keep residents of Manchester and Salford up to date with any riot action that was predicted to take place on Tuesday 9^th August, advising those to shut businesses early in preparation, during the riots and also after.

Continue reading ‘Greater Manchester Police Uses Social Media to Capture the City’s Rioters and Looters’ »

The London riots are into its third night and spreading across UK cities such as, Birmingham, Liverpool, Bristol and Nottingham like a disease. But how did it get so out of control?

What began as a rioting protest in Tottenham, North London after a police shooting on Thursday 4^th August, killing Mark Duggan. Social Media websites such as Facebook and Twitter have been strongly accused of spurring these riots into what can only be described by the nation as ‘Anarchy’. A Facebook page was created to remember the victim ‘R.I.P. Mark Duggan’, but certain posts were alerted.

“Please upload any pictures or video’s you may have from tonight in Tottenham. Share it with people to send the message out as to why this has blown into a riot.”

Twitter feeds began to publicly display where the rioters were heading next, whilst uploading photos and videos of looting and burning police cars. Could Twitter have been a warning to the public and police about these unsociable attacks on the Capital?

With the activity on Twitter being publically displayed, Blackberry Messenger became the popular option to communicate between rioters.  One BBM reading:

“Everyone from all sides of London meet up at the heart of London (central) OXFORD CIRCUS!!, Bare SHOPS are gonna get smashed up so come get some (free stuff!!!)…… Dead the ends and colour war for now so if you see a brother… SALUT! if you see a fed… SHOOT!

Deputy Assistant Commissioner of the Metropolitan Police Steve Kavangh argued that, Twitter held the primary blame for organising levels of ‘greed and criminality’.

With Twitter being blamed for this ‘war zone’, Scotland Yard tweeted that, over the next 24 hours, 13,000 police officers will be on duty in London. Controversial?

Editing tweets on Twitter is as serious as the recent phone hacking. One tweet read –

AshleysAR ‘I hear Tottenham’s going coco-bananas right now. Watch me roll’, after a top UK Newspaper had edited it, published by the BBC. It should have read -

‘I hear Tottenham’s going coco-bananas right now. Watch me roll up with a spud gun :/’. So how was Twitter to blame? It wasn’t. It was misleading. According to the BBC, experts fear the extent to which technology is to blame may have been overstated.

In fact, Twitter and Facebook has brought the nation together in supporting the victims and wanting to put a stop this indecent mayhem #prayforlondon #staysafe. Twitter account @riotcleanup has attracted over 18,000 followers and aiding to coordinate cleanups around the badly hit London areas. Other Twitter users were using the #riotcleanup to arrange meet ups and help clean the areas surrounding their homes. There is little evidence to suggest that these out of control riots were orchestrated by on Social Media public feeds.

The Metropolitan Police have uploaded recent photos from the London riot onto Flickr in an attempt to identify looters.

The public have been advised to contact the police or Crimestoppers if they know of anyone rioting on the streets, 0800 555 111.