Skype is a software application that allows the user to make voice calls and video calls over the internet. Using Skype to call other Skype users is a free service making it useful for businesses that need to make a lot of international calls. Skype is different to a lot of other VOIP software that uses external servers as it uses background processes on the user’s machine. Skype’s other features include instant messaging and file exchange.
Skype is extremely useful, as stated before, for companies that may need to communicate internationally on a regular basis, helping to save them money in terms of phone calls. Skype could also be used in business to help provide a more personal interaction between two people that have never met each other face to face. If people can see each other they may be able to develop more of a rapport then just by phone or email. Businesses may also find Skype useful to perform distance learning. Skype allows the use of tools like whiteboards and other visual implements that wouldn’t be available simply over the phone.
Our tip when using Skype is that any long distance calls should try to be made over Skype (where possible). This may mean that if you are in constant discussion with an office in America and your business is based in the UK, using Skype would be a massive money saver.
